Employment

Office Administrative Assistant

Full Time

T.R. McKenzie is seeking a full-time Office Assistant to support and work from our main office. Responsibilities include answering the phone, ordering office supplies, greeting visitors, uploading and filing paperwork, and providing general administrative support to our employees. Ultimately, the office assistant should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.

*This is an in-office position, not a remote position.

Job Responsibilities:

Responsibilities include (but not limited to):

  • Enter, upload, and file leases and other paperwork.
  • Verify leads and leasing through Entrata (property management software) are properly performed.
  • Check and open mail.
  • Print all emailed bills.
  • Order and stock all office supplies, ie. stamps, checks, pens, paper etc.
  • Alphabetize, organize, file and mail out bills.
  • Assist with security deposits.
  • Answer phone calls and understand and assist customers with apartment availability.
  • Assist contractors and vendors with inquiries about bills.
  • Organize the office layout and maintain the office condition.
  • Send maintenance staff rent roll and availability weekly.
  • Provide general support to visitors.
  • Help leasing office staff when needed.
  • Assist accounting, owners, marketing, etc. as needed.
  • Prepare, send out, and track renewals and renewal bonuses.
  • Send resident letters, complete housing references, and rent certificates.
  • Print and copy materials for onsite staff.
  • Order staff business cards and on-site floor plans.
  • Order staff embroidered clothing.

Preferred Background:

  • Experience as an Office Manager, Administrative Assistant, or Receptionist.
  • Knowledge of office administrator responsibilities, systems and procedures.
  • Proficiency in MS Office (MS Excel, MS Word and MS Outlook, in particular).
  • Hands on experience with office equipment (e.g. fax machines and printers).
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Attentive customer service skills.
  • Strong organizational and planning skills in a fast-paced environment.
  • A creative mind with an ability to suggest improvements.
  • High School diploma; additional qualification as an Administrative Assistant or Office Manager is a plus.

Benefits:

  • 401(k) + employer matching
  • Health, dental and life insurance
  • Flexible spending account
  • Employee assistance program
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement

This position requires in-office hours on Monday-Friday, from 8am-5pm with a 1-hour lunch. To apply, please send your resume and cover letter to ellen@trmckenzie.com.

Property Manager

Full Time

T.R. McKenzie is seeking a full-time Property Manager to lease, market, and retain positive resident relations at our multi-family residential apartment communities.

Job Responsibilities include (but not limited to):

Leasing

  • Greet and follow-up with all prospects.
  • Show apartments and community to prospects.
  • Process applications in accordance with company procedures and Fair Housing requirements.
  • Generate lease documents and secure signature and deposit payment prior to prospect move-in.
  • Orient new residents to community.
  • Set-up utility services for resident prior to move-in.
  • Prepare move-in folder and apartment prior to new move-in.
  • Monitor and distribute lease renewals.
  • Advertise available apartments.
  • Represent the company in a professional manner at all times.

Administrative

  • Oversee and manage on-site maintenance staff.
  • Accept rental payments.
  • Post late notices and 5-day notices for failure to pay rent.
  • Answer phone calls, return voicemails and reply to emails.
  • Maintain current resident files and parking logs.
  • Distribute all company or community-issued notices.
  • Maintain accurate monthly commission records.
  • Consistently implement policies of the community.
  • Maintain open communication with Director of Property Management and Maintenance Technician(s).
  • Hire and train weekend and part-time leasing staff

Resident Relations

  • Receive phone calls and in-person visits. Listen to resident requests, concerns and comments.
  • Complete maintenance requests and inform maintenance technicians.
  • Contribute to cleanliness and curb appeal of the community on a continuing basis.
  • Plan one resident event per quarter. Attend and participate as host for all said functions.

Turnover

  • Create end-of-month schedule.
  • Pre-walk all upcoming apartments.
  • Perform checkout of apartments.
  • Maintain open communication with all contractors.
  • Perform a final walk of turnovers prior to a new move-in.
  • Walk all vacant and model units once a month

Background Requirements:

  • High school diploma
  • Experience in customer service industry
  • Willingness and ability to learn new skills and computer software programs
  • Property management experience is preferred, but not required

Benefits:

  • 401(k) + employer matching
  • Health, dental and life insurance
  • Flexible spending account
  • Employee assistance program
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement

Salary:

  • Starting at $45,000

This position requires in-office hours on Monday-Friday, from 8am-5pm with a 1-hour lunch. Occasional weekends and after hours will be expected for turnover and residents events. When this occurs, your weekday schedule can be adjusted to accommodate time worked on the weekend. To apply, please send your resume and cover letter to ellen@trmckenzie.com.

    Leasing Agent

    Part Time

    To assist property managers by leasing, marketing and maintaining positive resident relations of multi-family residential apartment communities.

    Job Responsibilities include (but not limited to):

    Leasing

    • Greet prospects and qualify by covering all criteria (ask questions, complete guest cards, etc.).
    • Promptly record all telephone and in-person visits on appropriate paperwork and software.
    • Demonstrate community and apartment/model and apply knowledge to prospects
    • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
    • Represent the company in a professional manner at all times.

    Administrative

    • Answer phone calls return voicemails and reply to emails.
    • Assemble: move-in folders, showing folders, move-out packets, pre-walk packets, move-in bags
    • Generate lease paperwork and input information in AMSI and Entrata accurately and on a timely basis. Review with Property Manager prior to obtaining signature(s).
    • Distribute all company or community-issued notices.
    • Assist management team with other various tasks as required.
    • Maintain open communication with Property Manager and Maintenance Technician(s).

    Resident Relations

    • Receive phone calls and in-person visits. Listen to resident requests, concerns and comments.
    • Complete maintenance requests in a timely manner and inform maintenance technicians. Ensure they are being completed in a timely manner.
    • Answer questions for residents about community, repairs, rent, rules, etc. Follow-up on a timely basis if unable to respond to residents on all matters.
    • Contribute to cleanliness and curb appeal of the community on a continuing basis.

      Compensation and Schedule

      • $15/hour plus $50 bonus for each rental
      • Hours fall outside of typical workday schedule, therefore it is a great opportunity for a second job if you work full time during the day
      • Must be available two Saturdays a month

      To apply, please send your resume and cover letter to ellen@trmckenzie.com.

        Maintenance Technician

        Full Time

        T.R. McKenzie, Inc., a local family-owned property management firm is seeking an experienced Maintenance Technician for our West Madison properties. This is a full-time position that offers a competitive wage and benefits package.

        Job Responsibilities:
        • Prepare all vacant apartments to market ready condition
        • Respond to resident requests and work orders in a timely manner
        • Perform on-call emergency services as required (rotation shared with other maintenance techs)
        • Perform plumbing, appliance and electrical repairs, repair/replace locks, smoke alarms, and window/door screens
        • Perform preventative maintenance tasks which may include but not limited to: light bulb and filter changes, weekly and monthly fire alarm inspections, checking sump pumps and catch basins in parking areas, garage fans, CO2 detectors, flushing hydrants, doors and closures, garage doors/openers and roofing inspections
        • Communicate maintenance concerns for vacant apartments, model units, clubhouse and common areas to the Property Manager
        • Keep grounds and common areas free of trash and debris
        • Properly and responsibly use maintenance materials, tools, equipment and motorized vehicles
        • Maintain a professional and courteous attitude when dealing with residents, coworkers and general public on and off the property in order to positively promote T.R. McKenzie Inc.
        Job Requirements:
        • Must have a valid driver’s license and reliable transportation
        • Available for night/weekend on-call duty
        • Ability to work in any type of weather (cold, snow, heat, rain, etc.)
        • Travel to other properties to cover on-call duties and assist other maintenance technicians as needed
        • Deliver all necessary paperwork to the main office and attend all mandatory meetings

        To apply, please send your information to ellen@trmckenzie.com.

        Interested in joining TRM’s Team?

        As we continue to grow, we’re keeping our eyes out for talented people. We are always looking for skillful people to join our team. If you do not see the job you are looking for right now, feel free to send us an email to say hello. Please include a quick overview of who you are, what job you are looking for, attach a resume, and send our way. We will save your information. However, we encourage you to continue to check out our jobs page. We look forward to hearing from you.

        Please send your information to ellen@trmckenzie.com.