Our experienced property managers and dedicated staff will ensure all personnel who interact with our tenants are treated with the highest standards of professionalism and courtesy.
Emergency Repairs
For severe plumbing, electrical problems, lockouts, or other problems needing immediate correction during business hours, please contact your property manager.
After normal business hours
Call the emergency maintenance number: (608) 444-7929
One of our maintenance technicians will return your call.
Maintenance Request
During normal business hours for non-emergency repairs such as a leaking faucet, a cracked window or appliance repairs please contact your property manager by phone or email. For an emergency after hours maintenance request please call 608-444-7929.
Please let us know if it is OK to enter.
Your request will be taken care of within 24 – 48 hours (under normal conditions).
If you have a maintenance request for Stone Creek Apartments, Shadow Creek Apartments, Stone Creek Gardens, Stone Creek Townhomes, or Woodland Glen Townhomes, please email your property manager directly with your request at: stonemanager@trmckenzie.com or stoneck@trmckenzie.com or call us at (608) 848-5700.
Maintenance Request Form